Question 1

How can I cancel my order?

Accepted Answer

You can cancel your order within 24 hours for a full refund. Just use the form on our Contact page. For cancellations beyond this period, please check our Return/Refund policy.

Question 2

How do I check my order status?

Accepted Answer

1. Tracking information will be sent to the email address you provide at checkout.

2.  If you have not received your order confirmation email or tracking email, please check your spam/junk mail folder.

3.  If you created a BOUGIE VIDA Account you can check your order status by logging into your account.

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